Question 1

​​What is METSI CARE?

Accepted Answer

METSI Care is a Direct Primary Care doctor’s office located at 1614 E. 6th Street, Unit #106 that provides affordable, personalized and accessible Primary Care to our members. We provide Primary Care/Family Medicine, Urgent Care, Mental Health Services, Women’s Health Care, and Integrative Holistic Medicine all under one roof. The care is provided by our doctor, Dr. Garrick M. Baskerville, who brings 16 years of experience.

Question 2

Who is the Doctor at METSI Care ?

Accepted Answer

As a member of METSI Care, you and your family or employees will have access to your own personal doctor, Dr. Garrick M. Baskerville. He graduated from Penn State University with a Bachelors of Science degree in 2003 and then Penn State Hershey College of Medicine in 2007. He then graduated from his Family Medicine Residency Program at Christiana Care Health System in 2010. Dr. Garrick is Board Certified in Family Medicine and has been practicing Medicine for over 15 years. He has specialized training and experience in Primary Care, Preventative Medicine, Holistic Medicine, Women’s Health, Mental Health, Sports Medicine, and Dermatology.

Dr. Garrick is a national speaker where he has spoken at various professional medical conferences including for the American Academy of Family Practice, the SXSW conference in 2019, numerous schools and professional organizations, various podcasts, and is featured in a story on Amazon Prime called Music & Mental Health that debuted in January of 2023. Dr. Garrick is also a doctor for Amazon Prime and HBO productions that are filmed in Austin, TX and surrounding areas where he cares for celebrities.

Question 3

Is METSI Care Insurance?

Accepted Answer

No. METSI Care is a Direct Primary Care doctor’s office where we can take care of 80-90% of our patient’s needs. For catastrophic events, we still recommend you have some sort of coverage like a high deductible insurance plan or health share plan for emergencies, hospitalizations, specialists, and any other care that is performed outside of our office.

Question 4

What is Direct Primary Care (DPC)?

Accepted Answer

DPC is a new model of healthcare where patients become the priority again like it used to be instead of the corporate greed of hospitals and insurance companies. Think of DPC like a Netflix subscription where you have access to unlimited visits (via in-person, video or telephone) with your own personal private doctor for one low monthly fee. It’s like having a doctor in your own family that focuses on putting the patents first and restoring the patient-doctor relationship.

Question 5

Why METSI when I have Insurance?

Accepted Answer

Personalized care: 
Dr. Garrick has a personal relationship with his patients where he knows them which helps improve their care and healthcare experience. He is able to do this as he spends more time with each patient and limits his practice to 350 patients as opposed to traditional practices that have 2400-3000 patients

Convenience: 
 • Direct Access to Dr. Garrick via in-office visits, virtual video visits or telemedicine
 • Same day or next day appointments available

Quality:
 • 30-60 minute visits vs. 7-8 minute visits through insurance based care.
 • You and your doctor are now deciding the course of your health care instead of it being dictated by your insurance company
 • Advanced lab and imaging testing
 • Advanced screening tests
 • No insurance denials for lab tests, imaging studies, and medications
 • Data privacy

Cost Savings:
 • Less referrals to specialists saving you time and money
 • No co-pays
 • No deductibles
 • No surprise bills

Question 6

What is the METSI philosophy of care?

Accepted Answer

At METSI, we focus on keeping you healthy, preventing disease, and healing or improving any diseases you do have to get you off or decrease your medications.

Question 7

Do you offer Concierge services?

Accepted Answer

Yes, as a Concierge member, you will have access to your own private doctor, Dr. Garrick, after hours and on the weekends. As a concierge member, there are also other exclusive benefits, including a comprehensive blood panel, Executive EKG, the availability of advanced cancer screenings, and the availability for Dr. Garrick to come treat you at your home or office. If you are interested in our Concierge service, please call to schedule a time to talk with Dr. Garrick. You can call us at 512-729-5575.

Question 8

Do you make house calls?

Accepted Answer

Yes, we make house calls. House calls are available with our Concierge plans. We charge $500/house call for any additional calls not included in your Concierge plan. In office visits are all included for no additional fees.

Question 9

What are the services available at METSI Care?

Accepted Answer

• Primary Care
 • Urgent care
 • Mental health care
 • Women's Health
 • Sports Medicine
 • Preventive care
 • Integrative Medicine 
 • Functional Medicine
 • General health and wellness
 • Diet and nutrition counseling
 • IV therapy
 • Smoking cessation
 • Healthy lifestyle counseling
 • General Wound Care
 • General Physicals
 • School Physicals
 • Sports Physicals
 • Obesity Management
 • Testosterone therapy 
 • Access to discounted labs, x-rays, CT scans, MRIs, ultrasounds, mammograms, and medications
 • Access to discounted vitamins and supplements 
 • Physical Therapy services available on site through Latitude Physical Therapy

Question 10

What procedures are included in the membership?

Accepted Answer

• Skin repair with sutures/staples
 • Skin tag/mole/wart removal
 • Skin biopsies
 • Basic wound care
 • Abscess incision and drainage
 • Ingrown nail repair
 • Ear wax removal
 • Foreign body removal (e.g. from skin, ear, etc.)
 • Treatment of sprains, strains and minor fractures
 • Joint injections
 • Trigger point injection
 • EKGs

Question 11

What does “METSI” mean?

Accepted Answer

“METSI” stands for water in the Sesotho language of South Africa. A healthy human body is made up of 70% water.

Question 12

Is METSI Care right for me?

Accepted Answer

METSI best suits those who are looking to have a personalized relationship with a doctor that knows them, wants high quality health care with a doctor who specializes in healing from and prevention of disease, and who desires improved access to your doctor providing same day or next day appointments.

Question 13

Can I come to METSI Care if I have Medical Insurance?

Accepted Answer

Yes. Although we do not bill insurance for your visits, you can still use your health insurance for care provided outside of our office including labs, imaging, medications, hospitalizations, specialists, etc. Our patients with insurance, especially those with high deductible plans, often save money because they do not have to worry about paying expensive co-pays, deductibles, or surprise bills.

Question 14

Do I still need insurance?

Accepted Answer

We recommend that all our patients have some form of catastrophic health insurance or health share plan which would cover you in the case of a heart attack, stroke, cancer care or other serious health issue. What we offer at METSI Care is personalized, quality and convenient health care, with an emphasis on CARE. We can take care of 80 - 90% of our patient’s health care needs without referring out to specialists. We help provide peace of mind knowing you have your own private doctor that provide hassle free convenient access.

However, having health insurance does not equal having good high quality healthcare. Now, with most insurance plans having high deductibles in the $4000-$10,000 range, patients are paying everything out of pocket anyways. Insurance usually doesn’t kick in until they hit their deductible which is usually after major medical event which your METSI doctor is working to keep you healthy!

A DPC membership allows patients to save money on healthcare and have a better relationship with their physician regardless of their insurance plan.  So if your plan doesn’t cover much, come to our practice to save on your out of pocket costs.  If your plan covers everything, come to our practice to have longer visits and more time to work through your health concerns.  If you’re healthy, never go to the doctor, and have a fully paid for plan from your employer, we can see you the same day or next day which is usually not available through insurance.

Question 15

What are health shares?

Accepted Answer

Health shares are similar to insurance but usually cost much less per month. If you are interested in learning more, we recommend you go to the websites of health share plans to get more information. Some companies our patients have used are Zion Health Share, Sedera, and Samaritan Ministries  paired with their METSI membership.

Question 16

Do I need Insurance to be seen at METSI Care?

Accepted Answer

No. Whether you have insurance or not, Dr. Garrick is happy to see you! He will never bill your insurance to be seen or for procedures or charge you co-pays or deductibles. His monthly or yearly fees covers all visits (in person and virtual). Although he does not provide emergency services, hospital admission or surgical procedures, Dr. Garrick’s direct/concierge primary care model is meant to limit hospitalizations and help patients with 80-90% of their needs. Patients can still use their insurance for labs, imaging, and medications. Being part of a DPC practice is comparable to having good healthcare, but having good insurance is not equivalent to having good healthcare.

Question 17

How can METSI help my small business?

Accepted Answer

In the current system, businesses that provide health insurance are struggling to stay profitable due to rising insurance premiums. With the combination of direct primary care and a self-funded insurance plan, businesses can save enormous amounts of money. The way the combination works is really quite beautiful. With the employees getting the majority of their healthcare needs taken care of without filing an insurance claim, this leaves a large amount of the claim pool, from the self-funded plan, leftover at the end of the year. A percentage of the money goes back to the business to use as it would like. Businesses using this model nationwide have been paid between 25-50% of their claim pool back, on top of saving money on a monthly basis. We can help your business save money that it needs to develop a new product or hire a much needed employee. All the while, your employees will be receiving fantastic care which can help decrease sick days. With our increased accessibility they will not have to waste half to a full day waiting at the doctor; we can get them in with virtually no wait time.

Click here for business memberships >

Question 18

What if I decide to cancel my membership?

Accepted Answer

We understand that your needs may change, and we want to help you through whatever transitions you're making. If you need to cancel, we require a 30 day notice prior to your next bill. To allow your doctor to have time to get to know you and address your health care needs we require a 6 month minimum of membership. Early terminations will incur a $250 fee and you will not be eligible to re-enroll in the future.

Contact us
512-729-5575

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